Terms & Conditions

Terms & Conditions

    1. General
      a. Definitions. This contract is for the hire of musical instruments and accessories (“equipment”) and the parties of this contract which are:
      (i) The “Hirer” and, where the Hirer is not an individual but acting on behalf of a third-party organisation, the named individual named on the online order form
      having agreed to the terms & conditions
      (ii) Musical Instrument Hire Co LTD – Registered 10603316 Registered office, Unit 9, Hall Farm, Holwell, Melton Mowbray, LE14 4SZ
      b. Extent of Contract. The contract is in no way assignable and becomes effective when Musical Instrument Hire Co LTD accepts the Hirer's order.
      c. Commencement of contract. The Hire is deemed to have commenced when the equipment is either collected by the Hirer or delivered to the specified address on the order form.
      d. Off-Hiring. The Hire is deemed to have ceased once the equipment has been returned to Musical Instrument Hire Co LTD.
      e. Termination of contract. Musical Instrument Hire Co LTD reserve the right to terminate the Contract and repossess any equipment. This action will not affect any rights to monies due, or damages for breach of contract. This also includes any other remedies where the Hirer is in breach or is involved in liquidation or insolvency proceedings.
      f. Ownership of equipment. All equipment hired will remain the property of Musical Instrument Hire Co LTD.
    2. Charges
      a. Hire Charges Basis. The stated hire charges are for the monthly fee due or contact hire period in the event of short term/one off weekly hire. Additional charges may be applied should the circumstances of the hire change within the designated hire period.
      b. Transport Charges. All transport charges are stated separately to hire charges. Musical Instrument Hire Co LTD cannot be held responsible for late delivery or collection of equipment due to third party couriers. All charges are unaffected by circumstances beyond the control of Musical Instrument Hire Co LTD.
      c. Payment. The hirer will pay all monies due before collection or delivery of equipment.
      d. Loss of equipment. Musical Instrument Hire Co LTD will consider all equipment not returned after the agreement has ended as lost and levy a penalty charge equal to the hirer equivalent to the full replacement cost of all missing equipment.
      e. All monies owed must be paid. Unpaid and outstanding hire payments, and all costs incurred in collecting these payments will be paid for by the hirer.
      f. Where  hire fees are not honoured, equipment must returned within 30 days. The full retail value of unreturned equipment will be payable by the hirer if equipment has not been returned within this period.

g. In the event that an instrument on weekly hire or one off event hire is late back to Musical Instrument Hire and after a grace period of one week, a daily charge of £15 will become liable until such time that the instrument is returned or the replacement cost of the instrument is paid for in full.
h. All extra charges will be charged automatically to the hirer's card.
i. In the event that the hirer does not have the original box for the return of the instrument the hirer will be charged for the replacement cost of the box and carriage of said box at a flat rate of £12.95.

  1. Hirer’s Responsibilities
    a. Receipt of equipment. All equipment will require a signature on delivery or collection. All faults or missing items should be reported to Musical Instrument Hire Co LTD. It is the hirer’s responsibility to check the equipment. Any missing items are the hirer's responsibility.
    b. Insurance and Security. Insurance against loss or theft is covered by Musical Instrument Hire Co LTD, an insurance excess equal to the deposit is payable in the instance of loss or theft. Any loss of theft on equipment must be reported to the Police and an incident/crime number obtained. Where the incident/ crime number is not acquired by the hirer, the full replacement cost of the equipment will become payable.
    c. Safe and correct use of equipment. The hirer is responsible for the safe and proper use of equipment. The hirer will notify Musical Instrument Hire Co LTD of any damage, faults or defeats inflicted during the duration of the hire agreement.
    d. Where an instrument is damaged beyond repair, lost or stolen, and has the relevant crime number an insurance excess charge of £95 is payable.
  2. Musical Instrument Hire Co LTD responsibilities.
    a. Inspection of equipment. Musical Instrument Hire Co LTD will check all equipment to adhere to usage requirements prior to dispatch or collection. If any equipment needs to be recovered due to faults arising from the acceptable use of such equipment, Musical Instrument Hire Co LTD will endeavour to replace the items with equivalent items.
    b. Transport. Musical Instrument Hire Co LTD will endeavour to deliver all equipment within the given time frame. Musical Instrument Hire Co LTD cannot accept responsibility for late deliveries or collections arising from unforeseen circumstances.
    c. Limitation of Liability. The liability of Musical Instrument Hire Co LTD for claims by the hirer does not extend to any unforeseeable financial loss caused by late or non-delivery of equipment, breakdown stoppage or lawful repossession.
    d. Musical Instrument Hire Co LTD will not provide replacement accessories, such as, but not limited to, bow, drumsticks, spare strings, tuners.

Musical Instrument Hire Co LTD is regulated by the Financial Conduct Authority - Reg. 913059

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